How can we help?
For product, purchase, activation, or privacy questions, email us. There is no support portal or account required.
Contact Cortext directlyEmail hello@cortext.appWhat to include
- Your Cortext and macOS versions.
- What you expected and what happened instead.
- Steps that reproduce the problem, if known.
- A screenshot or the exact error message, if useful.
Keep sensitive data out
Do not email API keys, passwords, full activation codes, private workspace files, or content you do not want support to read.
License help
For a lost activation code, use the license-management page first. For payment or device-activation issues, email hello@cortext.app from the purchase address when possible.